Privacy Policy

Last updated: September 28, 2026

BioAvailable ("we," "us," or "our") provides software that helps teams build and run AI-powered support procedures. This Privacy Policy explains what information we collect when you use our website and services (the "Service"), and how we use it.

Information we collect

• Account information — such as your email address and authentication details when you sign up or sign in.
• Usage information — such as pages visited, features used, and basic device or browser data needed to operate and secure the Service.
• Content you provide — such as procedures, settings, and other data you submit while using the Service.

How we use information

We use information to:

• Provide, maintain, and improve the Service
• Authenticate users and protect against abuse
• Respond to support requests and communicate with you
• Comply with legal obligations

Sharing

We do not sell your personal information. We may share information with service providers who help us run the Service (for example, hosting and authentication), when required by law, or to protect our rights and users.

Retention

We keep information only as long as needed for the purposes described above, unless a longer period is required by law.

Your choices

You may request access, correction, or deletion of your account data by contacting us. You can stop using the Service at any time.

Security

We use reasonable technical and organizational measures to protect information. No method of transmission or storage is completely secure.

Children

The Service is not directed to children under 13, and we do not knowingly collect their personal information.

Changes

We may update this Privacy Policy from time to time. We will post the updated version on this page with a new "Last updated" date.

Contact

Questions about this policy? Email privacy@bioavailable.app. See also our Terms of Service.